Fulfillment Center Manager

Santa Fe Springs, CA
Full Time
Fulfillment Center
Senior Manager/Supervisor

 

FULFILLMENT CENTER MANAGER  

 Role Summary 

The Fulfillment Center Manager (FCM) reports to the Director of Operations. They are responsible for all fulfillment center operations, including mentorship of the team and the complete inventory and product distribution cycle. The Fulfillment Center Manager directs the daily activities of a high-volume pick, pack, and ship Fulfillment Center, and the key responsibilities include planning and execution of weekly volume as well as managing the day-to-day operation of the facility's staffing, ensuring inventory accuracy, Food Safety/Quality Control, coaching, and all personnel related issues. The FCM ensures the team will perform in ways that consistently exceed the Clients' expectations of the experience, the service, and especially the value, all while exemplifying our company values and culture and culminating in satisfied customers and accomplishing the mission.    

  

Key Result Areas   

Inventory and Product Distribution   

  • Responsible for all product life cycles, including receiving, shipping, storing, and distributing products and material within the fulfillment center  

  • Indirectly manage Warehouse Delivery Fleet, ensuring operations are executed on time with quality deliveries  

  • Implement best-in-class working and safety procedures and physical layout for the entire FC  

  • Scale the warehouse team by recruiting, selecting, orienting, and training employees  

  • Fulfill pick-pack orders efficiently and safely  

  • Supervise warehouse receiving and pick/pack team  

  • Maintain security of warehouse location  

  • Maintain fixture storage area and cleanliness of space  

  • Ensure proper handling of all warehouse orders  

  • Create and maintain excellent metrics and tracking of incidents  

  • Managing space and logistics in an X-square-foot building   

  • Responsible for the management of personnel, quality assurance/food safety, inventory accuracy, production, and replenishment  

Operations Management   

  • Ensure adequate staffing, equipment, and space utilization to fulfill production goals during peak holiday weeks as well as non-peak periods  

  • Develop detailed facility operations plans and schedules for peak periods based on high-level parameters provided by upper management  

  • Plan resources (both equipment and staff) to meet growth requirements  

  • Manage and develop the team to optimize productivity and promote growth  

  • Work closely with Food Safety and Quality Assurance teams to ensure we are executing to the highest possible standards for our customers  

  • Develop, implement and facilitate processes that focus on achieving measurable improvements to operational efficiency, inventory management, quality, food safety, order accuracy, and on-time delivery  

  • Establish annual departmental operating budgets and track/control spending within the budget  

  • Maintain environmental, safety, and other relevant regulatory compliance  

  • Work with other managers to continuously improve policy, procedures, practices, and training  

  • Ensure the accurate and timely preparation of reports regarding daily and weekly operations  

  • Provide excellent service to all internal and external customers  

  • Create and manage the LEAN program in the facility, including standardized work, visual management, and 5S is preferred 

Skills / Qualifications   

  • Must have 5+ years of experience working in a fast-paced warehouse/production logistics/ high-volume pick, pack production, or manufacturing environment  

  • Experience managing a team of at least 30+ employees  

  • Successful track record in leadership and supervising the work of subordinates 

  • Proficient in using warehouse management systems and technology 

  • Good working knowledge of MS Office Suite 

  • Ability to use KPIs and data to manage and improve processes  

  • Strong interpersonal skills  

  • Strong customer orientation and problem-solving skills   

  • Establish priorities and multi-task  

  • Possess a professional business demeanor  

  • Ability to work effectively in a high-pressure environment  

  • Experience in a LEAN environment; Six Sigma Green Belt preferred  

  • A valid Driver's License needed  

  • Experience driving box trucks and vans is preferred  

  • The potential for prolonged standing, walking, squatting, and bending  

  • The ability to lift up to 50 lbs.  

  • Ability to enter the cold case, cooler, and freezer, thereby being subjected to cold temperatures for extended periods  

  

XPDEL, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer. 

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*